Phone Services

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Complete phone service including local and long distance, phone numbers, call routing and any custom solutions required to make your operation perform at peak efficiency

Included Features of Encon's Phone System

Customized Music on Hold & Voices

The benefits of a well-written, professionally produced message on hold program are undisputed. In addition to assuring your callers that they’re still connected, you can inform them about your company’s products and services, or your community’s unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.

  • Greatly reduce the number of callers who hang up
  • Project an image of quality and professionalism
  • Prompt your callers to ask questions and encourage them to take action
  • Increase your website traffic
  • Messages on hold
  • Music on hold
  • IVR/Auto Attendant Voices

Customized Voicemail recordings.We take care of everything from professional script writing and expert production, to music licensing, digital equipment, and installation. In fact, we’re so confident in your satisfaction, we guarantee it in writing!

  • Professional script writing
  • Expert digital production
  • Your choice of male, female, or alternating announcers
  • Foreign language translation and native language announcers
  • Extensive music library to fit any image and demographic
  • State-of-the-art digital message player
  • Comprehensive customer service program
  • Satisfaction guarantee