The Encon team has been committed to providing the DFW Metroplex the best solutions, prices, and customer satisfaction for office supply needs since 2003. Our goal is to be your single-source provider for all of your office needs, from paper clips to printers to office furniture, while building a personalized one-on-one relationship. We understand that it takes many components for a company to be successful. Reliable vendors who care about your business are a vital piece. We value the relationships with our customers and it is our mission to provide quality service and parts that will help you succeed. As a Christian-based company, we will strive to develop long-term bonds of trust with each customer, thereby establishing Encon as a shining vision for the business world.

Reasons why Encon outperforms the rest:

1. Specialist: Expenditures for technology office supplies have now surpassed traditional office supplies. Specializing in technology supplies allows us to outperform the giant suppliers who try to be everything to everyone.
2. More selection in stock: Encon stocks an in-depth selection of computer, copier, fax and printer supplies that are often not available from general office supplies sources. All 4,000 items from 70 national brands are ready for immediate shipping.
3. Product options: By educating our customers on product options, Encon helps buyers save up to 35% or even more. Our reps will assist in choosing the best supply value for your specific application and budget.
4. Discount pricing: The mega-suppliers have huge operating costs and slow inventory turns. Our specialized product line moves three times faster, allowing us to pass along lower costs and frequent manufacturer price reductions to you more quickly.
5. Personal service: Our experienced and trained representatives take pride in providing traditional personal service. You will enjoy the continuity of working with the same person every day – a person who knows your account.
6. Expert Reps: Because we specialize in technology supplies, our reps are product experts. They’ll give you the quick and correct answers you need for your changing equipment needs!
7. Quick delivery: Our distribution center stocks the complete line for next-day delivery. Same-day courier delivery is available for rush orders. Encon has delivery capabilities across the US for regional and national accounts.
8. Accuracy: Fulfillment accuracy, measured at 99.7%, is unsurpassed in the industry. We never substitute product without prior authorization.
9. Internet and electronic connectivity: Encon offers easy online ordering complete with inventory confirmation, customized reports, shipping status and more. We stand ready to work with your company on internet and EDI/XML connectivity.
10. Headquartered in Dallas: Encon is a Dallas-based business with a track record of serving corporate accounts with integrity for more than 10 years!

Mission Statement.

The Mission of Encon Systems Inc. is to ensure customer satisfaction by providing the highest quality product and services in the industry. As a Christian-based company, we will strive to develop long-term bonds of trust with each customer, thereby establishing Encon as a shining vision for the business world.

Principles

The foundation of Encon is our Christian faith. It is the Christian faith which generates certain unchanging principles that give us direction to fulfill our Mission:

• Always treat others the way we want to be treated.
• Always act with honesty and integrity, both in our professional lives and our personal lives.
• Always be willing to admit our mistakes and always be willing to forgive others for their mistakes.
• Always be committed to relationships with clients and with each other, remembering that these relationships are more important than the sale.

Values

At Encon, we hold certain relationships to be extremely valuable to our business and personal lives. In short, we value the relationships with our customers, the relationships with each other, and our relationships with the company so that we can fulfill our Mission by strengthening these relationships, we will always strive to:

Customers

• Be knowledgeable of our products and services to that we can meet or exceed our customers’ expectations.
• Provide on-time deliveries of quality products at fair and competitive prices.
• Provide timely and accurate customer service.
• Follow up with the sale to assure ourselves and the customers that the customer has had satisfactory service.

Employees

• Provide a Christian atmosphere that encourages spiritual growth.
• Provide an atmosphere that encourages professional growth, including the opportunity to reach one’s highest potential in the professional world.
• Provide an atmosphere of respect, support and togetherness that creates a company of team players who are all striving to fulfill the mission.
• Provide fair compensation and benefits so that employees feel appreciated and respected by the Company for a job well done.

Company

• Realize a fair but healthy profit.
• Respect the assets of Encon as if they are our own.
• Maintain dedication and loyalty to the company.
• Work together in a spirit of unity and teamwork to help Encon fulfill the mission.